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FREQUENTLY ASKED QUESTIONS

Have questions about what physical therapy is, how to get started, how insurance/billing works, or what your appointments will include? Rest assured, we'll help you through every step of the process. The following are answers to frequently asked questions. If you have additional questions, please don't hesitate to contact us.

  • Cleaning Protocols
    In addition to existing continuous daytime cleaning protocols, we will add a rigorous, deep-cleaning and disinfecting overnight. All fitness equipment and treatment tables will be disinfected after each use. All staff members are on board with supporting these rigorous cleaning protocols.
  • HVAC
    We know that air quality matters more than ever when it comes to working out at our facility. Our brand new HVAC systems have been custom designed with robust filtration to minimize the risk of airborne transmission of SARS-CoV-2.
  • Sanitizing Stations
    Hand sanitizer will be available throughout the facility. Disinfectant wipes will be available throughout the club as well. Patients will be asked to use disinfectant wipes on equipment before and after use.
  • Personal Protective Equipment(PPE)
    Personal Protective Equipment will be available throughout the facility.
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